CONTACT & ADDRESSES
Important information for your arrival and your stay
CHECK-IN (from 3 p.m.)
You will receive an e-mail via our digital companion one day before your arrival asking you to complete the registration form. As soon as you have completed the registration form digitally, you will receive the access code for our main entrance from around 9 am on the day of your arrival.
Online check-in is possible from 3 p.m. on your day of arrival via our digital companion. You will then receive your apartment number. A self-service terminal is also available in the lobby.
You can also use your smartphone to open the door to your apartment. If you need a key card, you can obtain one at any time from the self-service terminal in the lobby.
CHECK-OUT (until 11 am)
On your day of departure, you can check out contactlessly until 11 a.m. using our digital companion. You will receive your invoice electronically a few minutes after successful check-out.
LUGGAGE STORAGE
We provide our guests with a luggage room with lockers free of charge. The room is open daily from 8 am to 8 pm.
PARKING
Subject to availability, we provide paid parking spaces. We charge a daily fee of 25.00 EUR. Please contact us actively here!
FAQ
Well prepared for your upcoming visit: Here you will find important questions and answers you should know before your arrival.
Are pets allowed?
Unfortunately, pets are not allowed in our apartments. We ask for your understanding.
Is there parking in the area?
If you arrive by car, parking is usually easy nearby. There are public parking spaces in front of the house, but there are no parking spaces directly in front of the house. However, free parking is available in the surrounding streets. Please note that there may be restrictions and parking tickets may be required.
A few hundred meters away there is a parking garage where you can park your car for 5.00 €/day: https://www.hamburger-meile.com/center/anfahrt-parken/parken/
Who do I contact if I have any questions?
You can reach us by email & phone:
E-mail: reservation@makroapartments.de
Phone Reservation: +49 40 696469 740 (Monday-Friday 8am – 5pm)
Phone Reception: +49 40 696469 751 (Monday – Thursday: 10am – 5pm / Friday: 10am – 6pm / Saturday: 1pm – 6pm)
In urgent cases via WhatsApp: +49 170 957 11 11
OUR CONTACT DETAILS
OUR OFFICE
Makro Apartments GmbH
Sierichstrasse 48
22301 Hamburg
E-Mail: reservation@makroapartments.de
Phone: +49 40 69 64 69 740
Monday – Friday 8am – 5pm
OUR APARTMENTS
Makro Apartments Hamburg Barmbek-Süd
Hamburger Straße 188a
22083 Hamburg